Acuren Group Inc. is currently recruiting for an NDT Division Manager for our Pacific Region.  Reporting to the Regional General Manager, this position leads a team of Branch and Site Managers responsible for the delivery of Non-Destructive Testing, Visual Inspection, and Heat Treat Services as part of our Run & Maintain and Call Out programs.  The NDT Division Manager works closely with the Regional General Manager and Commercial team to grow NDT within the Pacific Region. This position is based out of our Richmond, BC office with periodic travel also required within the region.

As a member of the Senior Operations Leadership team the NDT Division Manager works closely with the Division Manager for Engineering, Lab & Integrity, and the Division Manager for Rope Access Industrial Services with a direct reporting line to the Pacific Regional General Manager.  This is a highly effective team with a track record of year-over-year growth and strong financial performance.

At Acuren we believe in fostering a culture of innovation, out-of-the-box thinking, and continuous growth. We are excited to expand our team and offer a promising career opportunity for the right experienced and motivated individual.  

Join the Acuren Pacific leadership team and lead a rapidly growing region as we redefine the industry landscape and propel our business to new heights of success.

The successful candidate will be a hands-on manager with a proven record of applying their comprehensive industry knowledge and experience to lead team of NDT managers and supervisors in the delivery of high-quality NDT/Visual work.  They will have excellent communication and customer service skills and be adept at managing multiple customers across several industries.  As a part of our integrated operational structure between NDT, E&L, Rope Access, and Industrial Trades, the NDT Division Manager will have a solid understanding of P&L analysis combined with a ‘lead by doing’ approach.  The incumbent will bring excellent customer service and problem-solving skills; along with personal accountability and commitment to achieving the regions objectives.  If this describes you, we would love to hear from you.

• Position is based in Richmond BC and supports operations throughout the province.
• Regular hours are Monday to Friday, 40 hours per week but often required to be available after regular hours.
• Salary Range $140K-$160K plus Performance Incentive
• Non-Union position.

Strategic and Tactical Leadership:

• Communicating organizational values, objectives, and opportunities to support business success.
• Integrating with other Pacific Division Managers to ensure continuity and delivery of overall Pacific Regional objectives.
• Developing NDT specific goals and objectives that align with Regional and Corporate policies, programs and objectives.
• Ensuring the recruitment and development of NDT/Visual personnel to meet operational needs.
• Demonstrating Acuren’s core values and ‘leading by doing’.

Run & Maintain (R&M), Call Out, and Project Management

• Leading and supporting a team of Branch and Site Managers providing NDT and Visual Inspection services.
• Ensuring all operations comply with safety and quality requirements and regional performance objectives are being met.
• Performing regular visits to sites and branches to engage with clients and field staff.
• Communicating regularly with Branch/Site Managers to address questions/concerns, explore work opportunities and ensure client relationships are properly managed.
• Holding regular client stewardship meetings with key accounts and developing/ensuring Key Performance Metrics
• Coaching and mentoring of Branch/Site Managers.
• Ensuring continual personnel recruitment and development to meet business needs.
• Responding to urgent requests from clients and staff after regular hours.
• Assisting Compliance Managers in the investigation and documentation of near misses, safety incidents, and non-conformances.

Division Financial Management:

• Providing oversight of divisional financial performance and metrics for multi-million-dollar NDT Division.
• Developing and management of operational and capital budgets.
• Determining and setting competitive service contracts and rates
• Managing Direct and Indirect Costs to sustain healthy financial performance.

The ideal candidate will possess the following qualifications  and experience.

• Minimum of 10 years of NDT/Visual experience in an industrial environment.
• Minimum of 5 years managing/supervising NDT and Visual personnel
• Certifications in multiple NDT and Visual methods.
• Experience in Call Out and/or R&M operations within O&G and P&P industries.

• Experience in financial management of a multi-million-dollar operation.
• A post-secondary degree in business or engineering is considered an asset.
• Valid driver's license

The ideal candidate will possess the following competencies.

• Effective Communicator – must have strong computer skills and possess excellent verbal and written communication skills.  Must be able to communicate effectively with Customers and Technicians.
• Effective Time Management – must be able to self prioritize and manage a large division under the pressures of a service delivery business.  Must be willing to spend time in the field with customers and personnel as needed.
• Excellent Problem-Solving Skills – must be able to quickly assess problems and execute corrective actions in a timely manner.  Must have the self-awareness to recognize when outside help is needed and be open to others for assistance if needed.
• Financially Responsible – must be able to effectively control operational costs while ensuring client satisfaction and financial performance.
• Good Coach and Mentor – must have excellent people skills and be able to manage different personalities, coaching employees, listening to concerns, and responding to needs and requests.  Must have solid coaching and mentoring skills in the provision of technical guidance, direction, mentoring, training, and skills development to personnel.
• Growth Driven – must possess a drive for responsible growth and betterment.  Must be open for new services and opportunities to expandNDTe NDT footprint in the region.
• High Energy – must be capable of operating at a high pace to be responsive to the needs of customers, technicians, and management.
• Highly Organized – must demonstrate consistent engagement in planning, scheduling, and adeptly managing fluctuations in workforce.
• Servants Heart – must be responsive to Client’s needs on a continual basis with a focus on building strong relationships with local clients and grow existing operations.
• Team Player – must be able to contribute to a highly functional operational team to support each others’ objectives and those of the region and company. Must have a collaborative approach to working within a team of Branch and Site Managers.

The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international privately held company, the opportunities to pursue challenging and diverse career development paths are vast.

Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.

• Full benefit Package
• RRSP Program
• 3 weeks Vacation
• Potential Relocation Assistance for the successful candidate

Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 List of Canada's Best Employers.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.

Please note we will consider accessibility accommodations to applicants upon request.

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